Terms and Conditions
Prices are in euros. Payment is processed securely by Stripe. Available artworks are packed and handed to the carrier within 3–5 working days after payment. Delivery costs are calculated using the Sendcloud quote for the packed artwork and your delivery address. The exact delivery charge is shown at checkout before payment. A €10 processing fee per artwork is added to the carrier quote and included in the delivery total shown at checkout. Delivery is available to mainland France and Corsica, and to the other supported destinations shown at checkout. Available destinations and home delivery services are shown at checkout. Shipping is arranged through Sendcloud; depending on the artwork and destination, carriers include Mondial Relay, Colissimo and Chronopost. Carrier transit time is additional to preparation time.
Seller: Roby ARAMI, sole trader operating as ARAMI, 66 avenue de Pessicart, 06100 Nice, France, SIREN 842 788 598 — RCS Nice 842 788 598. Contact: contact@aramistudio.com, +33 (0)6 58 48 22 31.
1. Change of mind: 14-day withdrawal right
Consumers purchasing artworks online may withdraw without giving a reason within 14 days after the day they receive the artwork. This includes standard catalogue artworks, limited editions and unique pieces that are not made to the customer's specifications or clearly personalised. Where the final day is a Saturday, Sunday or public holiday, the deadline extends to the next working day.
2. How to request and send a return
Before the withdrawal deadline, send a clear statement of your decision to withdraw to contact@aramistudio.com or by post to Roby ARAMI, ARAMI, 66 avenue de Pessicart, 06100 Nice, France. Include your name, order reference and the artwork concerned so we can identify your purchase. Exercising this right does not require our approval.
Send the artwork back to the same address within 14 days of notifying us. For a change-of-mind return, you pay the direct return shipping costs. Pack the artwork securely, preferably in its original packaging, and return any supplied certificate and accessories. Opening the packaging to inspect the artwork does not remove your withdrawal right. Any deduction for diminished value is limited to handling beyond what is necessary to establish the artwork's nature, characteristics and functioning.
3. Refunds
We refund the purchase price and the cost of the least expensive standard delivery option offered for your order, within 14 days of receiving your withdrawal notice. Extra costs for a more expensive delivery option chosen by you are not refunded. We may withhold reimbursement until we receive the artwork or evidence that you have sent it back, whichever occurs first. Refunds use the original payment method unless you expressly agree otherwise, without a refund fee.
4. Personalised commissions
The statutory withdrawal exception applies only where an artwork is made to your specifications or clearly personalised, and you are informed of that exception before ordering. An artwork is not excluded merely because it is collectible, unique, part of a limited edition or produced after an order. Legal rights concerning faulty, damaged or incorrect goods remain applicable.
5. Damaged, faulty or incorrect items
If an artwork arrives damaged, faulty or different from your order, contact us promptly at contact@aramistudio.com. Where possible, include photographs of the artwork and packaging to help us resolve the issue. There is no special 48-hour or 7-day reporting deadline that limits your statutory rights. We arrange and bear necessary return costs for confirmed faulty or incorrect goods and provide the remedies required by applicable law. Statutory conformity and hidden-defect guarantees remain applicable.
6. Optional withdrawal form
You may use the following form, but any clear withdrawal statement is sufficient:
To Roby ARAMI, ARAMI, 66 avenue de Pessicart, 06100 Nice, France; contact@aramistudio.com.
I hereby notify you that I withdraw from my purchase of the following artwork(s):
Order reference:
Ordered on / received on:
Customer name:
Customer address:
Date:
Signature (only if sent on paper):
Conditions de vente en français
Last updated: September 30, 2026.